Frequently Asked Questions


What Products Do You Offer?

We offer furniture, lighting, mattresses, genuine oriental rugs, accessories, wall art and more. Our 30,000 square foot showroom is designed in natural home settings. Our style is an eclectic mix, everything from traditional furnishings to 18th century reproductions to contemporary leather and one of a kind accents.

Are You An Interior Design Studio?

Our sales staff is comprised of experienced interior design professionals. In our design center we have a large selection of catalogs fabrics and sources for wall papers and carpets. Our designers can also work with you to coordinate custom window treatments or re upholstery that is completed outside of the store with professional partners.

How Much Do You Charge For Design Services?

Nothing, when you buy from us. We will visit your home to assess your needs, prepare accurate floor plans, and present a complete coordinated room or rooms for your consideration. Our designers are also available on a per diem basis for more in depth projects or outside shopping trips.

Is Your Furniture Expensive?

Our products are in the mid to high-end range and offer the quality construction we can confidently stand behind. We discount everything we sell, and our prices are competitive and fair. Good value and quality products are what we offer along with exceptional customer service to assure full satisfaction with your purchases.

Do you have other locations?

No, we do not. Paul Rich and Sons has been family owned and operated at 242 North Street in downtown Pittsfield for over 25 years.

Do You Have A Catalog?

With hundreds of vendors and a constantly changing display a catalog is not a viable way to serve our customers. We offer so much more than can be seen in a few pages. Our vendor links are conveniently located on our web site where you can view their extensive collections. Please stop in store to check out changing displays and one of a kind items.

Do You Deliver?

Yes! We deliver and we travel! Our experienced team of delivery men work hard to insure each delivery is smooth and worry free. Your furniture will be set up and arranged in the area you choose. We deliver Tuesday through Saturday in Berkshire, Columbia, Litchfield, and Pioneer Counties plus we make monthly trips to outlying areas including Boston and New York City.